Legal Notice

Company name: Gem Island

Legal form: S.A.S (simplified joint stock company)

Headquarters: 18 ter rue du petit Goave, Bordeaux 33000

RCS number: 898 294 004 Bordeaux

SIRET number: 89829400400012

VAT number: FR88898294004

Hosting: Shopify

Gem Island Customer Service is available to answer your questions.

You can contact it at any time by email at the following address: info@gem-island.com

 

Website’s General conditions of Use and limitation of liability

The use of www.gem-island.com website implies full acceptance of General Conditions of Use. The User also acknowledges accepting and adhering to the Data Protection Policy described below.

In order to update our services, General Conditions of Use and Legal Notices are likely to be modified or supplemented on a regular basis, it is therefore preferable for website’s Users to consult it before carrying out their ordered. The Data Protection Policy should be given the same attention.

www.gem-island.com website is accessible at any time. However, in the event that one-off interruptions due to technical maintenance have to be decided, the Seller undertakes to do everything to communicate the necessary information to their Users as soon as possible.

Also and more broadly, the seller cannot be held responsible for website’s interruptions and breakdowns due to the execution of maintenance work, technical breakdowns or in the event of force majeure, due to third parties, or all circumstances beyond his control.

Thus, the impossibility for User to access the site temporarily, caused by facts beyond the Seller’s will, such as a computer failure, Internet network or failure of the reception equipment used, can not engage its responsibility.

Personal data protection policy

It is recalled that under Law No. 78-87 of January 6, 1978, relating to computers, files and freedoms, users’ personal data are protected. They thus have, at any time, the right to access, modify, rectify, update, block and delete their data.

www.gem-island.com website collects certain data, including name, first name, e-mail address, telephone number, delivery and billing address, type and number of payment card or any other type of payment method used by the Buyer.

This collection is carried out for various purposes, including order’s validation, contact the Buyer to inform him of his order’s progress, verify his identity and confirm order’s shipment.

This collection may also take place, in sending information, advertisements or promotions, generate anonymous statistics, or provide personalized services.

Also the User who does not wish to provide this information will not be able to place an order on the website.

Data concerning Buyers are kept for the necessary time to accomplish purposes described in this Data Protection Policy.

The Seller undertakes not to use this personal information in any other context, nor to transmit it to third parties, without express consent of the User or outside cases provided for by law. These data are kept in secure conditions using current technical means. Personal information’s transmission on the website takes place in a secure manner according to protocols in force.

Security

Data processed by www.gem-island.com website are encrypted using SSL (Secure Sockets Layer) technology. When paying for purchases, bank details circulate encrypted between Buyer's computer and electronic payment server.

The Seller does not keep any payment method data in its database, whether for payments by credit card, Visa, Mastercard or Paypal. Payment card numbers remain stored on bank's website.

Other Users’ personal data processed internally are only accessible and used by a restricted circle of people within strict limit of needs and purposes framing Data Protection Policy.

Prospection

GEM ISLAND may send to its Users, latest offers, promotions and news appearing on its website, subject to their prior consent, to subscribe to the Newsletter and / or to partner offers.

This prospection can take place:

- By electronic means (e-mail)

- By mail.

- By messages or calls

The User has the possibility, at any time, to oppose sales prospecting mailings free of charge, by clicking on the "unsubscribe" link in each e-mail.

 

Cookies

A cookie is a file which records information relating to computer navigation on a website, without allowing the user’s identification.

Browsing www.gem-island.com website may cause cookies to be installed on user's computer or equipment.

The latter, however, can configure his device to refuse cookies. Refuse certain cookies can potentially leads to access prohibition to certain content, services.

For more information: http://www.cnil.fr/vos-obligations/sites-web-cookies-et-autres-traceurs/

 

Applicable rights and jurisdiction’s attribution

Any dispute in connection with the use of www.gem-island.com website is subject to French law.

For all disputes to which this contract may give rise, concerning its validity, interpretation, execution, termination, and their consequences will be subject to the exclusive jurisdiction of competent courts.

 

Cookies

A cookie is a file which records information relating to computer navigation on a website, without allowing the user’s identification.

Browsing www.gem-island.com website may cause cookies to be installed on user's computer or equipment.

The latter, however, can configure his device to refuse cookies. Refuse certain cookies can potentially leads to access prohibition to certain content, services.

For more information: http://www.cnil.fr/vos-obligations/sites-web-cookies-et-autres-traceurs/

 

Applicable rights and jurisdiction’s attribution

Any dispute in connection with the use of www.gem-island.com website is subject to French law.

For all disputes to which this contract may give rise, concerning its validity, interpretation, execution, termination, and their consequences will be subject to the exclusive jurisdiction of competent courts.

 

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